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What is free and what a report unlocks: the free plan, credits and the revision window

What a free account shows, what one report unlocks, what credits cost, how the 7-day revision window works and when a subscription pays off.

Przemysław Paziewski

Founder of HeatAlgo

HeatAlgo's pricing is simple: the account is free forever, and you pay only for the full document you hand to a client. This article explains exactly where the line between preview and full version runs, how report credits work, what the revision window is and when a subscription is worth it. Managing the subscription itself, invoices and payment methods are covered separately in subscription, invoices and payments.

The free account: unlimited calculating

On a free account you calculate and draw without limit, in any number of projects and without entering a card. Every module is available: the heat load calculator, heat pump sizing, underfloor heating, heat recovery ventilation, the client form and the Algo assistant. The calculations run in full - what we limit is how much of the result you see on screen and in the PDF.

The preview in each module shows:

  • in the heat load calculator - the building's total heat demand, the W/m² index and one fully calculated room; the other rooms are covered ("Value available once the project is unlocked"),
  • in heat pump sizing - the recommended pump with its output, supply temperature, SCOP, annual consumption and installation cost,
  • in underfloor heating - one fully calculated room: the first one in which you draw a loop and assign the section to a room,
  • in ventilation - room roles, required flows, the supply-extract balance and duct velocities.

Unlocking the project adds: the full heat load table of every room and the method details (source sizing, thermal bridges, n50, ventilation) in the heat load calculator; the full list of matched pumps and the variant comparison (SCOP, annual usage, installation cost) in pump sizing; spacing, loop lengths, the manifold and the printable floor plan in underfloor heating; resistances, pressure, the unit verdict and the printable duct plan in ventilation. In underfloor heating a free account draws on one storey - further ones need the project unlocked, and storeys imported from the heat load calculation do not count towards that limit.

On a free account the first room of a new underfloor project may be calculated with a delay - we calculate a few projects at a time, and the screen then shows a date ("The first room in this project will be calculated on ..."). An unlocked project is calculated in full right away.

On the covered room cards in the heat load calculator you see "Locked - unlocks on activation". Activation here means unlocking the project with a report or a subscription - nothing more. HeatAlgo has no trial period: a free account does not expire and needs no activation to calculate.

A report is a credit

You buy a report as a credit. One credit unlocks one project - all of its modules at once, on screen and in the PDF. There are no per-module unlocks.

Report prices (net, PLN / EUR):

QuantityPrice per report
1 report100 zł / 25 €
3-4 reports90 zł / 22 €
Pack of 5400 zł / 100 € per pack, i.e. 80 zł / 20 € per report
10 and more75 zł / 19 €

When paying in złoty the app also shows the gross amount at the Polish 23% VAT rate; when buying from outside Poland, Stripe applies tax by the buyer's country and you see it before paying. Unused credits stay on the account indefinitely - you can buy a pack today and spend the last credit six months from now.

You see the number of available credits in the account menu and on the "Billing" page under "Your plan". You buy credits with "Buy credits" or from a project with "Unlock the full report".

How to unlock a project

In the project you want to hand to a client, click "Unlock the full report" - the button is in the project view on the "Client report" card and in every module next to the results. If you have credits, you see the "Unlock this project" dialog saying how many credits it uses; you confirm with "Use a credit". If you have no credits, the purchase dialog opens with a choice: a report or a subscription.

After unlocking, the full results are on screen immediately and you download the PDF in each module. A full report gets a number in the format HA-year-code (e.g. HA-2026-K7M2XQ), which appears on the cover together with your logo and company details.

The revision window: 7 days from the first download

The clock does not start at purchase but on the first PDF download. So you can unlock a project in advance and finish the calculation a week later - the window is still a full one. From the first download you have 7 days of revisions and further PDF versions of the same project, at no extra cost. How many days are left is shown in the project ("Export until ...") and on the "Billing" page under "Your reports".

Two things worth knowing:

  • The printable underfloor floor plan has a separate clock. Its 7-day window runs from the first download of the plan, independently of the report. So you can print the plan for the crew at the start and generate the report at the end of the job.
  • Nothing disappears when the window closes. The project, the calculations and the full on-screen results stay, and downloaded files are yours for good. Only downloading a new PDF version closes - that needs another report or a subscription.

You buy a report for a specific job. Another house needs another report or a subscription - one purchase cannot be moved to another project.

A subscription instead of credits

The Installer subscription covers every project on the account and has no revision window: while it is active you edit and download reports in every project without limit. It costs 500 zł net per month, 2,400 zł per six months (400 zł a month) or 4,200 zł per year (350 zł a month); in euro 120 €, 575 € and 999 € respectively. From 7 reports a month in złoty (6 in euro) the subscription is cheaper than single purchases. How to buy, cancel and resume it is in subscription, invoices and payments.

For companies doing many houses a month there is the Company plan with an individual quote and invoicing on the company's process - details on the for companies page.

Where all this is shown

The "Billing" page (account menu, "Plan and billing") has four sections:

  • "Your plan" - free account, the number of credits, or the subscription with its paid-until date,
  • "Your reports" - the list of unlocked projects with the days left for revisions, separately for the report and the floor plan, and the list of projects not unlocked yet,
  • "Orders" - payment and invoice history,
  • "Buy" - buying credits or a subscription.

The prices in this article are current on the day of publication; the binding price list is always on the pricing page.

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Got a similar question? Check the FAQ below ↓

FAQ

Frequently asked questions

What can I do on a free HeatAlgo account?

Calculate and draw without limit: the heat load calculation, heat pump sizing, the underfloor heating design and the ventilation module, in any number of projects, with no card. On screen you see the building summary and one fully calculated room per module, plus the recommended pump in heat pump sizing. The remaining rooms, the method details, the pump variant comparison, the underfloor spacing and loop lengths and the printable floor plan are what a report unlocks.

What exactly does one report unlock?

One report, which is one credit, unlocks the whole project with every module at once: full results on screen and a full PDF with a report number and your branding. There are no per-module unlocks. You spend the credit inside the project with the "Unlock the full report" button.

How much does a report cost in HeatAlgo?

A single report costs 100 zł net (25 € when paying in euro). For 3-4 reports the price drops to 90 zł each, a pack of 5 costs 400 zł, and from 10 reports you pay 75 zł each. Unused credits stay on your account indefinitely.

How long can I revise the project after buying a report?

The revision window lasts 7 days and starts on your first PDF download, not at purchase. During it you edit the project and download further versions at no extra cost. The printable underfloor floor plan has its own separate 7-day window, counted from its first download. Downloaded files stay yours for good.

Do I lose the results when the revision window closes?

No. The project, the calculations and the full on-screen results stay. Only downloading a new PDF version closes - that needs another report or a subscription. A PDF you already downloaded is yours.

When is a subscription cheaper than single reports?

From 7 reports a month when paying in złoty (from 6 when paying in euro) the subscription costs less than further single purchases. The subscription covers every project on the account and has no revision window.

Why is no room calculated in the underfloor module on my free account?

A free account fully calculates the first room in which you draw a loop - but only once the drawn section is assigned to a room. A section without an assignment does not count as a room. Assign it in the section drawer, in the "Assign to room" field.

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