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A client's glossary: what the terms in your installer's form mean

Your installer is asking for floor plans, sections and a window schedule? Here is what each of those documents is, why it is needed and where to find it.

Przemysław Paziewski

Founder of HeatAlgo

Your installer has sent a form asking for "floor plans", "sections" and a "window and door schedule". This glossary explains what each of those words means, why anyone wants that information and where to look for it. The entries are independent - read only the one you got stuck on.

If you do not have something, that is not a blocker: almost every item can be replaced by a measurement or a photo. You can also fill the form in partly and come back to it later.

The documents your installer asks for

What each document gives

Floor plan
Room layout and dimensions, areas, and where the windows and doors sit.
Building section
Room heights and floor arrangement - this is where heated volume comes from.
Window and door schedule
Dimensions of every window and door, usually with the U-value Uw.
Architectural design
Element build-ups: what is in the wall, floor and roof, and how thick.
Energy performance certificate
Ready U-values for the building elements and the ventilation assumptions.
DWG or DXF files
The same plan in vector form - dimensions read off without redrawing.
None of these is mandatory. Each one shortens the work and reduces the number of assumptions someone has to make on your behalf.

The drawings beside each entry are examples. Your own documents will look different - different references, a different sheet layout, a different number of drawings - because every design office draws its own way and no single template is prescribed. They are here so you can recognise which document is meant, not to compare line by line.

Floor plan

A drawing of one storey seen from above - as if the building were cut through at about a metre and you looked down. It shows the room layout, room dimensions and where the windows and doors are. There is usually one per storey: ground floor, first floor, attic, basement. You will find them in the building or architectural design.

What a floor plan looks like

Example

Ground floor plan of a detached house: hatched walls, room names, window and door symbols with swing direction, staircase.
The hatched bands are walls cut through, the arcs at the doors show which way they open, and the gaps drawn with a double line are windows.Drawing: Wikimedia Commons, public domain.

Building section

A drawing of the building cut vertically, from foundation to roof. A floor plan shows what is next to what; a section shows what is above what. Room height comes from here, and from that the volume of air that has to be heated. It sits in the same design as the plans.

What a section looks like

Example

GroundAtticGround floor2.70 m2.50 mRidge
The green dimensions on the right are exactly what an installer opens a section for: the height of each storey.Illustrative drawing by HeatAlgo.

Window and door schedule

A table of every window and door: reference, dimensions, quantity, often the U-value Uw. It sounds like paperwork and is one of the more important items - a significant share of heat escapes through windows, so without their dimensions the calculation would rest on assumptions. For a finished building, window data plates or a tape measure will do.

What a window schedule looks like

Example

Ref.DimensionsQtyUw
W11.50 x 1.40 m30.90
W22.40 x 2.20 m10.80
W30.60 x 0.60 m21.10
D11.00 x 2.10 m11.30
The references (W1, W2, D1) point back to the floor plan - the same windows, marked identically on both drawings. The last column is the Uw value that goes straight into the calculation.Illustrative drawing by HeatAlgo.

Architectural and building design

The set of drawings and descriptions the building was built from. The most valuable part for an installer is the description of the element build-ups: what a wall is made of, in what order and at what thickness. That is what determines how well the wall holds heat.

How a wall build-up is stated

Example

Internal plaster
1.5 cm
Ceramic block
24 cm
λ 0.25
EPS insulation
20 cm
λ 0.040
External render
0.5 cm
46 cm in totalU-value of this wall: 0.16 W/(m²·K)
The bar is to scale: in a modern wall the insulation takes up nearly half the thickness. This is the same wall that sits at 0.16 on the U-value scale further down.Illustrative drawing by HeatAlgo.

Structural design

Drawings of the structure: foundations, floors, roof trusses. Needed less often, but useful for underfloor heating, because it says what the floor rests on and how many layers can be laid over it.

Energy performance certificate

A document stating how much energy the building uses in a year - produced on sale, letting or handover. For an installer it is mainly a shortcut: it usually carries ready U-values for the building elements and the ventilation assumptions. It does not replace the calculations used to size equipment, but it can speed them up considerably.

What an installer looks for in a certificate

Example

Energy performance certificate

Building energy class

Building element data

External wall
0.16
Roof
0.13
Ground floor slab
0.28
Windows
0.90

Not the coloured band, but the table underneath it - ready U-values that would otherwise have to be dug out of the design.

The energy class is the most recognisable part of a certificate and the least useful one for sizing equipment. The element table is where the value is.Illustrative drawing by HeatAlgo.

DWG and DXF files

Technical drawing formats from CAD software. Unlike a PDF or a photo, they carry real dimensions that can be read off without redrawing. If your architect also handed over the design in these files, they are worth attaching.

Terms about the building

Building element

Anything separating the heated interior from something colder: external wall, roof, floor over a basement, ground floor slab, window, door. Your installer calculates the loss through each one separately.

Element layers

A wall is rarely one material. A typical one has plaster, a structural layer (block, brick, concrete), insulation (EPS, mineral wool) and external render. Order and thickness matter - they determine how much heat escapes. If you do not have the design, anything helps: a photo from the build, an invoice for insulation, the builder's memory.

Insulation and its thickness

The layer meant to keep heat inside: EPS, mineral wool, PIR foam. Two things matter for the calculation: what was used and how thickly. The difference between 5 and 20 cm of EPS is severalfold in wall losses - and usually a whole equipment class in the sizing.

Window U-value Uw

The number on a window's data plate saying how well it holds heat. Lower is better.

Window U-value Uw

  • Old timber window, single glazing5.00
  • Double glazing from the 1990s2.60
  • Modern double glazing1.10
  • Triple glazing0.80

Polish building regulations, vertical window, since 2021: 0.90 W/(m²·K)

Indicative values. Your own windows have their Uw on the data plate or in the window schedule - that is the number that goes into the calculation.

Heated area and volume

Heated area is the square metres of floor in the rooms that are actually heated - excluding the garage and an unheated basement. Volume is the space those rooms enclose, area times height. Area drives underfloor heating; volume drives ventilation.

Stage of the project

Your installer asks because it determines where the data comes from. At design stage everything is in the drawings. During construction some things can still be measured and changed. In a finished building the data is reconstructed from measurements and documents - and that is where an energy performance certificate helps most.

Terms about the system

Underfloor heating and radiators

Underfloor heating gives off heat across the whole floor area, so it manages with low water temperatures (30-40 °C) - which pairs well with a heat pump. Radiators give off heat from a small surface, so they need hotter water (45-70 °C) and respond faster to a change of setting. Mixed systems are normal: underfloor downstairs, radiators upstairs.

Manifold

The cabinet where all the underfloor loops meet - water leaves for the rooms here and returns here. Flow is set for each loop separately at the manifold, so each room gets as much heat as it was calculated to need.

Air-to-water and ground-source heat pumps

Air-to-water takes heat from the outside air - cheaper to install, no ground works, but its efficiency drops in a cold snap. Ground-source takes heat from the ground through boreholes or a horizontal collector - more expensive up front and it needs either space or drilling, but it runs steadily regardless of the weather.

Ventilation: natural, mechanical, heat recovery

Natural ventilation works on chimney draught - no equipment, but no control over how much air escapes either. Mechanical ventilation forces the exchange with a fan. Heat recovery is mechanical ventilation that reclaims heat: outgoing air warms the incoming air. The choice affects the calculation heavily, because ventilation is one of the two main routes heat takes out of a building.

Comfort temperature

The temperature you want in a room - and a real input to the calculation, not a survey about preferences. The system is designed around specific values, usually about 20-21 °C in living rooms and 24 °C in a bathroom. If you like it warmer, say so at the start rather than after installation.

Terms most often confused

Four pairs that are easy to mix up

  • Heated area

    Square metres of floor in the rooms that are heated.

    Volume

    The space those rooms enclose - area times height.

    Two flats of the same area, one with sloped ceilings and one with 3 m ceilings, have different volumes and different demand.

  • Equipment power (kW)

    How much heat the pump delivers in the coldest hour of the year.

    Annual consumption (kWh)

    How much energy the system uses across a season.

    The first number decides which unit to buy. The second decides what running it costs you.

  • Energy performance certificate

    A formal document stating annual energy use.

    Sizing calculations

    The power the building needs, worked out room by room.

    A certificate can be a good source of data, but it is not enough to size a heat pump or radiators.

  • Floor plan

    A storey seen from above. Shows what is next to what.

    Section

    The building cut vertically. Shows what is above what.

    Areas come from the plan, heights from the section. The calculation needs both.

Where this form came from

The form you received is the HeatAlgo client form - a tool installers use to collect the data for their calculations without a dozen rounds of email. You can fill it in the classic way, or let AI read the values out of documents you upload; you approve every suggestion yourself, and the documents are never stored.

If the technical side interests you, the same material written for professionals is the installer's glossary. More answers live in the help center.

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Have a question or feedback?

I reply personally - usually within 24 hours.

Got a similar question? Check the FAQ below ↓

FAQ

Frequently asked questions

What is a floor plan?

A drawing of one storey seen from above, as if the building were cut through at about a metre and you looked down. It shows the layout and dimensions of the rooms and where the windows and doors are. Floor plans live in the building or architectural design - usually one per storey: ground floor, first floor, attic, basement.

What is a building section?

A drawing of the building cut vertically, from foundation to roof. A floor plan shows what is next to what; a section shows what is above what. Room heights and the arrangement of floors come from the section, and those give the heated volume. It sits in the same building design as the floor plans.

What is a window and door schedule?

A table of every window and door in the building: reference, dimensions, quantity and usually the U-value Uw. Windows account for a large share of heat loss, so without their dimensions the calculation would be guesswork. The schedule is part of the building design; for a finished building, window data plates or a tape measure will do instead.

I do not have the building design. Can anything still be calculated?

Yes, though your installer will need more from you. Room dimensions measured with a tape, room heights, window and door dimensions, and whatever is known about the walls: what they are built from and whether they are insulated - and if so, with what and how thickly. Photos of documents from the build, or an energy performance certificate, help too.

Why does my installer want the energy performance certificate?

Because it usually contains ready U-values for the walls, roof and floor along with the ventilation assumptions - data that would otherwise have to be reconstructed from the design or from questioning. The certificate itself does not replace the calculations used to size equipment, but it is often the fastest source of input data.

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See also

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